Plans and billing

Start free in minutes, with no charge to approve. As your store grows, upgrade to add the tools that bring customers back even more often: widgets that show credit on every page, referrals, and targeted campaigns.


Every plan is billed through Shopify, every 30 days. You can change or cancel anytime.



The plans at a glance



Free

Starter

Growth

Scale

Price (every 30 days)

$0

$15

$79

$199

Orders included

50

500

1,000

2,500

Each extra order

–

$0.20

$0.20

$0.10

Free trial

–

14 days

14 days

14 days


Each plan has everything in the plan before it.



Who gets what


Feature

Free

Starter

Growth

Scale

Cashback, Launcher, customer emails, dashboard

✅

✅

✅

✅

Widgets on product page, cart, checkout, thank-you page and account

–

✅

✅

✅

Referral program

–

✅

✅

✅

Klaviyo, Omnisend, Attentive, Judge.me, Shopify Flow

–

✅

✅

✅

Minimum spend, bulk import, moving from other apps

–

✅

✅

✅

Hide "Powered by Redeemly"

–

✅

✅

✅

Campaigns: limited-time, birthday, product, segment, abandoned checkout, link

–

–

✅

✅

Orders included

50

500

1,000

2,500



What you get


Free: start a cashback program

  • Cashback for your customers, paid as Shopify store credit
  • The Launcher widget, so customers can see and use their credit
  • Customer emails
  • Dashboard, Customers page and Activity feed


Starter: add widgets and referrals

Everything in Free, plus:

  • Widgets on the product page, cart, checkout, thank-you page and customer account
  • Referral program
  • Review rewards (Judge.me)
  • Klaviyo, Omnisend and Attentive
  • Shopify Flow
  • Minimum spend rules
  • Bulk import and moving from other apps
  • Hide "Powered by Redeemly"


Growth: run campaigns

Everything in Starter, plus:

  • Limited-time offers
  • Birthday rewards
  • Product and collection campaigns
  • Customer segment campaigns
  • Abandoned checkout campaigns
  • Link (URL) campaigns


Scale: for busy stores

Everything in Growth, with 2,500 orders included and extra orders at half price ($0.10).



How orders are counted


  • Every order counts, not just orders that earn credit.
  • Your count starts when you turn on your cashback program. Setting up doesn't use any orders.
  • The count resets every 30 days.
  • See your count anytime on the Plans page in Redeemly.



What if I go over?


Free is built for getting started, with up to 50 orders every 30 days. When your store grows past that, it's time to upgrade.


  • Over 50 orders, your Redeemly admin is locked until your next 30 days start. You can't change settings, see your analytics or manage customers.
  • Upgrade to unlock it straight away, and get widgets, referrals and more to grow your sales.
  • We email you at 40 orders, so you have time to choose a plan.


Paid plans never lock. Each extra order is just $0.20 ($0.10 on Scale), added to your Shopify bill.



Changing plans


  • Upgrade: go to Plans and choose a plan. It starts straight away.
  • Downgrade: it starts at the end of your current 30 days, so you keep what you paid for. We show you exactly what will stop before you confirm.
  • Your settings are always saved. Upgrade again and everything comes back as it was.
  • Your customers keep their credit. Rewards already promised still pay out.



Questions


Do I need to approve a charge to start?
No. Every store starts on Free.


Is there a free trial?
Yes. You get 14 days free the first time you choose a paid plan. One trial per store.


Are there any other fees?
No. Just your plan price, plus extra orders if you go over.


How am I billed?
On your normal Shopify bill, every 30 days.


What if my paid plan is cancelled in Shopify?
Your store moves to Free and we show a banner on your Dashboard. Your settings stay saved.


Does Monster Cart give a discount?
Yes. With Monster Cart installed, you get 10% off any paid plan (not extra orders).


How do I cancel?
Choose Free on the Plans page. To leave completely, uninstall the app. Your settings come back if you reinstall.


I installed Redeemly before 3 November 2026. Does this change my price?
No. You keep your current price and every feature. See your pricing here.


Still stuck? Chat with us. We're happy to help.

Updated on: 03/11/2026

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