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# Judge.Me Reviews + Redeemly Integration

# Reward Customers with store credit for reviews using Redeemly + __Judge.me__ Integration

This integration lets you automatically issue store credit when Judge.me review is submitted.
Boosting review volume and bringing customers back to buy again.

## Benefits of Judge.me X Redeemly integration

Using Judge.me and Redeemly together helps you:
* Automatically reward customers with store credit for leaving reviews 
* Increase reviews without discounts codes.
* Encourage photo and video reviews with bonus rewards 
* Let customers spend store credit at checkout, boosting repeat purchases and lifetime value

**Common use cases:**
* Leave a review, get $5 store credit.
* Bonus credit during launches or seasonal pushes to spike review volume

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## Setup instructions

### Before you start
* Make sure you are on Judge.me's Awesome plan
* Make sure Shopify new customer accounts + store credit is enabled on your store.

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### Step 1. Connect Judge.me in Redeemly
1. Open from **Redeemly admin, go to Integrations  **
2. Click **Connect Judge.me and Redeemly**

![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/b/ad6b3fbf8c9f3000/screenshot-2025-09-18-at-22721_cuopm8.png =525xauto)


### Step 2. Configure reward program
1. Set the reward amount and settings 
* Amount (eg. $5) 
* Credit expiration (optional)
1. Click **Enable** and save the integration

![](https://storage.crisp.chat/users/helpdesk/website/-/a/d/6/b/ad6b3fbf8c9f3000/screenshot-2025-09-18-at-22844_yd8jzp.png =823xauto)


### Step 3. Test the flow
1. Submit a test review via Judge.me
2. In Shopify, open the test customer account and confirm store credit was issued
3. On your storefront, log in to the test customer account. 
4. Proceed to checkout to see if store credit is available. 

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## How the integration works

Here is how the integration works once active in Redeemly

1. Judge.me sends a review request email after order fulfillment
2. The customer submits a review
3. Redeemly deposits store credit into the customers Shopify account 
4. Redeemly notifies the customer they have received a credit via email notifications (Emails need to be setup in Redeemly)
5. Customer uses the store credit at checkout before it expires

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## Things to consider
* If you have verified reviews only selected. You will need to visit the customer email account to verify review before credit is issued
* You may want to communicate your store credit offers using Judge.me email notifications

## Troubleshooting
**No credit issued**
* Make sure Judge.me is on the **Awesome** plan
* Check that the integration in Redeemly is **Connected/Enabled**
**Credit not visible at checkout**
* Confirm Shopify **new customer accounts** are enabled
* Ensure the customer is logged in
**Wrong amount issued**
* Double-check the reward amount in Redeemly’s Judge.me settings

If you still have issues please reach out to the Redeemly support team :)