Can I hide store credit offers from specific customers (e.g., wholesale or staff)?

Yes! Redeemly lets you exclude specific customer types from seeing or receiving store credit offers — using Shopify customer tags and segments.

This is helpful if you want to hide offers from wholesalers, staff, or specific groups like influencers.

🎥 Watch the video tutorial here:

🔧 Steps to set it up:

1. Go to your Shopify Admin > Customers.
2. Find the customer you want to exclude and add a tag (e.g., wholesale).

• 👉 Tip: You can also use Shopify Flow to automatically tag customer types.

3. Go to Shopify > Customers > Segments.
4. Click "Create segment".

• Use the filter: Customer tag → does not contain → wholesale (or your chosen tag).
• Name it something like Non-wholesale customers.

5. Open the Redeemly App > Storewide Program (or campaign).
6. Scroll to "Specific Customer Segments" and select the segment you just created.
7. Hit Save.

✅ Done! Now only eligible customers will see your offer.

Updated on: 24/07/2025